Why was your application denied

As a regulated platform, Rain adheres to strict safety standards. An unsuccessful application is often due to a specific regulatory requirement not being met. We have listed below the common reasons below to help you understand the process.

For compliance and security, you must apply using your own real identity. Submitting documents or selfie recordings that belong to another person is not permitted.

We employ advanced systems to verify all submissions. The use of forged, altered, or fake documents will result in immediate denial to protect the platform from fraudulent attempts.

Rain services are curated for specific regions. Applications may be denied if you are applying from a country outside of the supported jurisdictions or hold a nationality that is currently outside our regulatory scope.

Rain strictly adheres to legal age requirements. Applications from individuals who do not meet the minimum age criteria for their country are denied.

To maintain a regulated and safe environment, compliance standards apply throughout your entire journey with Rain. The following actions can lead to restrictions on an active account:

Reversing a payment after a successful transaction is a violation of our terms. False chargebacks may lead to the restriction or permanent closure of your account.

Your Rain account is intended for your personal use only. Sharing your login details or granting account access to another person breaches our user agreement and will lead to a denial of service.

To buy crypto, you must use a payment method issued in your name. Using a debit or credit card that belongs to someone else, even with their permission, is not allowed and will result in account restrictions.

We enforce these measures to protect our community. If you believe your application was denied in error or need clarification on a specific case, our support team is available 24/7 to assist you.