Rain utilizes bank-grade security protocols to safeguard your assets, but the security of your login details is ultimately in your hands. By maintaining strong digital habits, you ensure that your journey remains secure.
Keep your credentials private
Never share your password or OTP (One-Time Password) with anyone. If you provide these details to a third party, the system views the subsequent access as authorized. This makes it difficult to reverse transactions, so keeping these details private is your first line of defense.
Use trusted devices
Logging in from public computers or shared Wi-Fi networks exposes you to hidden risks like spyware. Always use your own personal devices to access your account. Rain utilizes strict device verification to ensure only approved devices can access your funds.
Update your password regularly
Using the same password across multiple websites makes you vulnerable if one of those sites is breached. Create a unique, complex password for your Rain account and update it periodically. This simple habit significantly improves your account's resistance to attacks. Here are some tips for choosing a strong password.
Two-factor authentication (2FA)
2FA adds a second step to your login process, such as a code from an authenticator app. Even if someone guesses your password, they cannot access your account without this second factor. To provide maximum protection, Rain enables 2FA by default for all users. Learn more about 2FA on Rain here.
Stay alert against phishing
Phishing remains a common tactic where attackers pretend to be official support to steal details. Always check the sender’s email address and the website URL before entering your credentials. Rain will never ask for your password outside of our official platforms. Read this detailed guide to help you detect scams.
We are here to help 24/7
We are constantly enhancing our security features to keep you safe. If you ever suspect abnormal activity or need assistance, our support team is available 24/7 to help you.