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Account password
Updated this week

Setting your Rain account’s password is a very crucial step as it plays a major role in determining the overall security of your account. Below are a few tips to help you enhance the security of your Rain account through setting a strong password:

  • Use a long password

Your password should at least contain 12 characters. Longer passwords are harder to crack and you have a limit of 100 characters for your password.

  • Create a unique password

You should not use the same password for multiple accounts. Your Rain password should be unique to reduce the risk of your account being compromised.

  • Mix characters in your password

When you create your password, include a combination of uppercase letters, lowercase letters, numbers, and special symbols (e.g., !, @, #, $). Avoid predictable patterns like “abcd” or “1234”.

  • Do not share your password with anyone

Your password should not be shared with anyone and Rain will never ask you to share it.

  • Update your password regularly

We advise you to change your passwords regularly, especially for accounts like Rain which contain sensitive information.

Update your Rain account’s password

Updating your password is easy and you can do it regularly for better account security or you can do it in case you forgot your password. The steps below show you how:

  1. In the sign-in page, click on Forgot Password?

  2. Enter your email address that is associated with your Rain account and click Reset Password.

  3. An email will be sent to you within a few seconds including a link for you to click.

  4. Click the link and enter your new password and confirm it.

  5. Finally, you will be asked to enter a verification code. This code will be sent to you either through SMS or through the authenticator app if you have one installed like Authy or Google Authenticator.

If you do not receive an email with the link to reset your password, please make sure of the following:

  • Confirm that the email address you typed is correct and does not contain typos.

  • Check your Spam folder or Junk folder.

For more tips on keeping your Rain account secure, take a look at this article. If you are facing issues resetting your password, we will be happy to assist you. Just visit our support page and share your question with us and we will get back to you within a few hours.

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